Doen WaterJets cutting-edge pump and intake duct designs, the meticulous application engineering, and the best of class material and craftsmanship are all serving our end game; to cater operators with fuel efficient and reliable waterjet propulsion solutions for the lowest total cost of ownership.
With our extensive and ever growing network of Service & Support partners worldwide (refer the left column) we are at your side 24 hours a day, every day of the year to secure a maximum of uptime for your operation.
Comprehensive manuals on operation and maintenance of our equipment and spare parts catalogues is provided in both hardcopy and softcopy formats with every single vessel. Basic training is also included in the standard scope of supply for waterjets that are configured with electronic controls. More comprehensive training specifically tailored to suit individual operators are available and can be conducted in our HQ or the premise of the customer.
Simple maintenance regime of our waterjet products together with reasonably priced and readily available spares for all wearable parts means that you can be self-sufficient accordingly with no need to acquire any special tool or to stock spare parts; hence minimum cost burden to your business ongoing.
With a Doen WaterJets 'Service Agreement' operators can further improve the reliability of their equipment to meet a certain uptime requirement. Based on the specific application, duty cycle and operational contingencies, we will carefully plan and execute all the necessary routine services as efficient as possible and also stock appropriate long-lead parts in the relevant regional service centre to enable immediate dispatch when and if required.
In addition to our standard 12-months warranty, vessel owners can sign up for our beneficial Extended Program; it includes the same full coverage as in the standard first year warranty for up to two additional years upon the completion of recommended annual routine service.
It all adds up to upholding our promise for the superior Performance, excellent Reliability and sheer Simplicity of operation and maintenance of our waterjet propulsion systems.